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Attention! AHCU COVID-19 Update: AHCU is an Essential Business and Drive Thru Services Are Available at Champlin, Coon Rapids, Circle Pines, Forest Lake & St. Francis. Anoka Will Remain Temporarily Closed Until Further Notice.
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Responding to Coronavirus COVID-19

Latest Update on 5/27/20

Your health and safety is our chief concern.

We understand this is an anxious time for our membership as we all navigate the unknown during the Coronavirus COVID-19 outbreak across our country.

As we work through this challenging time together, we would like to provide you with a central location of information and resources to continue managing your accounts.

If one or more of our branches become affected by the Coronavirus, we may shift or reduce some of the available services temporarily at some of our branches. Any of these changes will be posted on our website and sent to you via e-mail.

BRANCH CHANGES

As developments in the Coronavirus COVID-19 continue, we must also continue to develop our mitigation plan to protect the safety of our employees, members, and community. This will include a change to our service structure in support of the limitations to contact associated with the CDC recommendations.

As of March 18th, 2020 all AHCU branch lobbies will be closed until further notice. In addition, the Anoka branch will temporarily close until further notice. We will continue to provide drive-thru service at the branch locations listed below.

DRIVE THRU SERVICES AVAILABLE

  • Withdrawals & Deposits
  • Cashiers Check*
  • Notary (When Notary Public is Onsite)
  • Changes to Existing Accounts or Opening New Accounts*
  • Loan Applications & Closings*
  • Cash Advances*

*Available in First Lane, Lane 1 of Drive Thru Only

DRIVE THRU SERVICES HOURS

M-F: 8AM - 6PM

SAT: 9AM - 1PM

  • Champlin
  • Coon Rapids
  • Forest Lake
  • St. Francis
  • Circle Pines

TEMPORARY BRANCH CLOSURES INCLUDE:

  • ANOKA

Safe Deposit Box Access by Appointment Only - 763.422.0290 to Schedule

OTHER WAYS TO ACCESS YOUR ACCOUNTS

AHCUdigital & Mobile App

  • Check your balance
  • Make Payments (Outside AHCU Requires Bill PayService)
  • Pay your bills
  • Transfer funds
  • Transfer to others outside of A1ICU • Manage your credit
  • Manage your budget
  • Review your statements
  • Apply for a loan

Enroll: https://www.ahcudigital.com/tob/live/usp-core/app/register

  • Android App on Google Play
  • Download on the Apple App Store

ATM Access

  • Check your balance
  • Transfer funds
  • Withdrawl Cash

Phone Branch &
AHCU Call Center

763.422.0290
Toll Free: 1.800.785.2428

Call Center hours are the same as branch drive thru hours.

Debit & Credit Cards

Report Card Lost/Stolen

Android App on Google Play

Debit: 1.800.535.8440 
Credit: 1.800.422.4757

https://www.gotomycard.com/Authentication/

WAYS TO CONNECT WITH US

There may be times when you have questions or concerns about all of the recent changes, we get it and we're here for you. Here are the some of the other ways you can connect with us.

CONNECT WITH US BY PHONE:

763.422.0290
1.800.785.2428

CONNECT WITH US ON THE SOCIALS:

CONNECT WITH US BY EMAIL:

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AHCUdigital

AHCU'S COMMUNITY OUTREACH

Message from CEO/President, Jeff Claussen

WE ARE HERE FOR YOU

AHCU takes its role in the community seriously. We are here to protect and support our member's. Understanding that COVID-19 has displaced many workers and decreased some business, we have options to help members get through this difficult time.

Relief Loans, Skip-A-Payment, and patient repayment options available for application.

PAYMENT SUPPORT OPTIONS

RELIEF LOANS

There are many options available from refinancing your existing loans to applying for a new loan with a delayed first payment due date. This option is designed to help you maintain stability in your finances during this challenging time.

How Do I Know If This is The Option For Me?

We would love to speak with you about your options and help you decide the right one for your individual situation. Call us at 763.422.0290 to get started. You can also start your application from your computer or mobile device.

SKIP A PAYMENT

This option allows you to skip a monthly loan payment. The payment is deferred, keeping the extra cash in your pocket while you need it and your loan stays current - no late fees. Interest will continue to accrue.*

How Do I Know If This is The Option For Me?

We have an easy to complete Skip A Pay Form to let us know your interested in skipping your loan payment. We'll confirm with you that you're loan is eligible and you're all set to have your payment deferred.

BUDGETING SUPPORT

AHCU offers a variety of tools within AHCUdigital to provide you comprehensive support to reach all your financial goals, regardless of your current situation. Money Management is just one of those tools designed to allow you to manage your budget among all your accounts - inside AHCU and not.

How Do I Know If This is The Option For Me?

Budgeting is an option for everyone! It never hurts to use an integrated tool that can only give you more insight into the wellness of your current financial stale. Learn more about it by visiting AHCUdigital today.

Events

AHCU 56th Annual Meeting - Tuesday, April 21, 2020

Postponed until further notice.

Purchased Tickets Will Be Refunded to Members

CORONAVIRUS COVID-19 RESOURCES

Center for Disease Control
https://www.cdc.gov/

World Health Organization
https://www.who.int/

LSS Financial Counseling
https://www.lssfinancialcounseling.org/
or call 1.888.577.2227

Beware of Coronavirus Related Scams
https://www.ftc.gov/

MnCUN (Minnesota Credit Union Network)
https://www.mncun.org/page/ConsumerCoronavirusResources

Internal Revenue Service
Internal Revenue Service

SBA Programs including Payment Protection Programs

Newtek Business Solutions

US Treasury Department

Find Credit Union PPP Participants

763.422.0290 • ahcu.coop • Federally insured by NCUA

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